Sorry, We Are Not In Right Now

Hi,

Thanks for checking out our blog, we really appreciate it.

However, our blog has moved to http://travel2dot0.wordpress.com/

Sorry that you have to visit another site to find us, but it is worth it...we have all of our 'classic' posts and comments on the new blog, plus a ton of new thoughts and ideas.

Why are we moving? Basically, Blogger failed us and never responded to our emails and requests. A clear example of poor customer service...too bad, we liked Blogger.

Come over and see us on the new blog.

Regards,
Troy and Mo

Monday, June 9, 2008

Random Thoughts: Put Your Money Where Your Mouth Is


After all of the press that United, AA, US Airways, Silverjet, etc. have received in the last few months, plus all of the talk of 'staycations' (author's note, just for fun see how many times you can say the word 'staycations' in your next meeting...I'll bet 3), what does a company like Southwest do? Take out the Super Bowl-equivalent of online ads on the Yahoo! homepage and start calling people out.

While American continues to dig it's own PR grave...see this recent article about AA trying to recover from it...Southwest continues to fly along fee-free. The campaign, 'Fees Don't Fly' features a page within the southwest.com site that explains everything that Southwest doesn't charge for. The campaign and ad are refreshing, especially in the airline industry where each carrier seems to copy the next as fees are raised. Plus, who doesn't like calling out that jerk who always skips out on the bill.

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