Sorry, We Are Not In Right Now


Thanks for checking out our blog, we really appreciate it.

However, our blog has moved to

Sorry that you have to visit another site to find us, but it is worth it...we have all of our 'classic' posts and comments on the new blog, plus a ton of new thoughts and ideas.

Why are we moving? Basically, Blogger failed us and never responded to our emails and requests. A clear example of poor customer service...too bad, we liked Blogger.

Come over and see us on the new blog.

Troy and Mo

Thursday, October 18, 2007

Travel Trends - TripAdvisor, YouTube, Customer Service

TripAdvisor Shows Off New Look In U.K. - TripAdvisor U.K. rolled out a likely preview of an upcoming site refresh for the state-side travel review site. The updated site, launched in the U.K. this month, features a cleaner look and addresses some of the usage issues that have begun to affect the growing content on the site's homepage. While the new look is not guaranteed to be rolled out on, some of the new design will surely make it's way to the site.

Put the YouTube video on Google Earth - Ah, good old synergy. Google announced earlier this month that users of Google Earth will now be able to upload and view YouTube videos linked to specific locations within the program. So, if you are searching Google Earth for the Tower of London, you could also watch related videos from the area around a specific location.

I Heart Zappos - A fantastic story circulating online about the power of customer service and blogging. A normal woman...a writer, cook and blogger...writes a simple entry into her blog about an extremely positive experience with online shoe retailer People read it, email it, pass it around...and now, if you search for the words 'I Heart Zappos' in Google, you receive 223,000 results, most of which about this story. Public relations and viral marketing that you just cannot pay for. Plus, great customer service at it's best.

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